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Frequently Asked Questions

What is the difference between clipper & scissor cut? 

Clipper cuts are unisex shorter tapered haircuts on the sides and back achieved with electric clippers. Scissors may still be incorporated on the top. A scissor haircut is for longer hair achieved completely with shears and proper finger angles to achieve the desired shape. Blowdry is included on both clipper & scissor haircuts! Scissor haircuts are more expensive because of the time it takes to blowdry/style longer hair.

 

Why is online booking sometimes finicky? 

Sometimes it depends on what browser is being utilized. Opening with a new browser or device can sometimes be a quick fix. Software company is working diligently to constantly improve functionality. 

 

Where in the world do I park? 

Please see our “directions” page with a satellite image for more specifics. Parking scenario is temporary, as Infinity owner is currently working with the local government to produce a safe and environmentally friendly parking lot for Infinity Guests. 

 

What type of color should I schedule my appointment for? 

One color is all over one solid color that’s usually darker than current color.  

A retouch is when your hair has been colored, but the regrowth at the roots now needs to be colored to be touched up. ½” -1” is standard, as longer regrowth areas may result in an extra product charge. 

 

Surface highlights are highlights throughout the top of the head typically for maintenance since the top of the hair is always most visible.  

Designer Highlights are most common, throughout the crown of the head and on the sides/around the face can be lightened. Stylists can include custom placement & techniques to achieve the best outcome dependent on the scenario.  

All Over Highlights is when the client desires the brightest outcome with the most highlights incorporated possible. Highlights are placed throughout the entire head. 

 

If you desire highlights & base color (retouch), please default to a highlight appointment! 

 

How does gratuity work at Infinity? 

Gratuities are a major source of our stylist’s income and are always greatly appreciated! For client convenience, tips can be added onto a card transaction. Cash or venmo is our preferred tipping choice, but any gratuity is a wonderful gift! 

 

What if I’m not 100% satisfied with my hair?

As we hope this is never the case, our stylist’s biggest concern is for us to be made aware! We take pride in client satisfaction, and promise you will not hurt our feelings, rather if told within a week of the service, we will work with you to make it perfect! Given the opportunity, we’d rather make slight adjustments, than the client keep it to themselves, and not return. We’ve built our reputation on happy clients and with open communication, which is a win for both parties! No charge for adjustments if within a week of initial service.

 

What products do you use at Infinity?   

We use Redken professional color products to achieve long lasting healthy color results on our guests. We sell Redken and Pureology haircare & styling products too! 

 

What is a Brazilian Blowout? 

Brazilian Blowouts are our most luxurious service offered! It’s a treatment to control/prevent frizz for unruly hair textures. The smooth & silky results last for 3 months once executed and it’s a life changer for clients! Cuts blowdry time in half, creates flawless shine, and a condensed hair cuticle for the best frizz free hair around. 


 

Is Infinity Hair Studio hiring? 

Infinity will never turn away an opportunity for an eager salon professional to inquire about joining a devoted team. Requirements for employment may be stringent, but Infinity is selective to maintain our salon atmosphere and can ensure guests receive high quality services, always. Inquiries please submit a resume and any other references via email.    

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